Everything people ask us

Yes. The Health and Safety (Display Screen Equipment) Regulations 1992 apply to every employer, whatever the size. There is no small business exemption. If you employ someone who uses a screen as a significant part of their job, you have to assess their workstation and act on what you find.

Anyone who habitually uses display screen equipment as a significant part of their normal work. There is no legal hour threshold, but the HSE points at people who use a screen for unbroken spells of an hour or more, use it most days, or need high concentration at the screen. In most offices that is nearly everyone.

The HSE can serve an improvement notice or prosecute. In practice the more likely cost is a personal injury claim for a work related upper limb disorder, where having no assessment on file and no evidence of acting on one puts you in a very weak position.

Yes, provided it is suitable and sufficient, the employer reviews it, and the employer acts on what it finds. Self assessment by a trained user is a recognised approach and is what most UK employers use. What it does not do is discharge your duty to fix the problems it identifies.

There is no fixed legal interval. Most employers work on an annual cycle. The regulations require a review whenever the workstation or the person changes significantly, such as a new desk, a move to home working, a new health condition or a pregnancy.

Yes. The regulations follow the work, not the building. You cannot inspect everyone’s spare room, which is exactly why a well designed self assessment is the standard approach for home and hybrid workers. If someone splits their week, both setups need looking at.

If a DSE user asks for one, yes, and for repeat tests at sensible intervals. If the test shows glasses are needed specifically for screen distance, rather than a general prescription, you have to pay for a basic pair.

You have to plan the work so screen use is broken up by short breaks or changes of activity. Nothing prescribes a schedule. Short and frequent beats long and occasional: roughly five minutes away from the screen every hour works better than twenty minutes every three.

It gives you a proper assessment and the record that proves it happened. Compliance also means acting on the findings, providing training, planning breaks and paying for eye tests when asked. easyDSE tells you what needs doing. Doing it is still your job.

About eight minutes. There are 12 sections and roughly 70 questions, though questions that do not apply to someone are skipped automatically, so most people see fewer.

Yes, and most people use one. There is no app to install. Answers save as you go, so someone can start on the train and finish at their desk.

Every question that asks for more than a tap has a record button. They speak, and we turn the recording into text for the report. That matters when the thing being assessed is a sore wrist.

No. All three are optional and the assessment is complete without them. If someone does add one, it gets reviewed for things a questionnaire cannot see, such as how far they reach for the mouse or what is really stored under the desk.

Nothing is lost. Answers save as they go and they can pick up later from the same link. On the business plan you are not charged for an unfinished assessment.

No. We email a link that signs the person straight in. Nothing to reset, and no password of yours for us to lose.

Yes, any time. It is worth redoing after a desk move, a new chair, a change to home working or a new health problem.

A risk rating out of 100, every finding ranked by priority, a specific action for each one, the full record of answers given, and equipment suggestions where equipment is genuinely the fix. It appears on screen, arrives by email, and downloads as a PDF.

By a fixed rule set applied to the answers. The same answers always produce the same findings, and each one traces back to a specific requirement or a recognised risk factor. That is what makes the report usable as a compliance record.

Only for three narrow jobs: turning voice notes into text, describing what is visible in a photo, and writing the plain English summary around the findings. It never decides the risk rating and it cannot add or remove a finding. If it is unavailable, the report still comes out complete.

Yes. Every completed assessment stays in your dashboard with its full answer trail, findings and a dated PDF. Most employers keep DSE records for six years, which covers the usual limitation period for a personal injury claim.

Yes. The PDF is yours to use for any health and safety purpose, including sharing it with insurers, regulators and advisers.

Paste in a list of email addresses. Everyone gets a link that signs them straight in. There are no accounts for anyone to create and nothing for IT to install.

We do. Anyone who has not finished gets a reminder, and anyone whose assessment has gone stale gets asked again on whatever cycle you set. You can also nudge an individual from the dashboard.

Yes. The People page shows every person, whether they have finished, when they last did it and what their risk level was. You can filter assessments by risk to find the people who need attention first.

Yes, as many as you like, at no extra cost. You only pay for completed employee assessments.

Remove them from the People page and they stop receiving reminders. Their completed assessments stay in your records, which is what you want if a claim turns up later.

Yes. Anyone can use the free tier on their own. You just will not get the central dashboard, the chasing or the records.

It is free for individuals, always. For businesses it is £4 a month for the dashboard, records and reminders, plus £1 for each assessment an employee completes. Prices exclude VAT.

Forty eight pounds for the subscription plus ten pounds of assessments, so fifty eight pounds excluding VAT. Fifty people comes to ninety eight pounds.

When an employee finishes one and the report is produced. Invitations, reminders and abandoned assessments cost nothing.

Not while your subscription is running. If you cancel, unused credits are forfeited after 30 days.

People can carry on answering, but they cannot submit until you top up. Nobody loses their answers, and the dashboard warns you before you get close.

No. It is monthly and you cancel from the billing page whenever you like. Your records stay available for 30 days afterwards.

Billing runs through Stripe, so card payment is the default and every invoice is available to download from the billing portal. Get in touch if you need something different.

Because some findings genuinely need equipment. A screen cannot reach eye level without something under it. We suggest a sensible starting point rather than the most expensive thing that fits.

Yes, on the free tier and by default on the business tier. If someone buys through one we may earn a commission at no extra cost to them. We say so plainly on every report.

No. Findings come from a fixed rule set applied to the answers, and products are matched to findings afterwards. A finding cannot be created by a product being available, and we default to the cheapest credible option in each category rather than the dearest.

Yes, one toggle in settings. Reports then show findings and actions only, with no products and no affiliate links anywhere.

Yes. Add your own products with your own links and prices, and tell easyDSE to use only your catalogue. Nothing you add is ever affiliate tagged.

In a UK region. The database sits in London. Some supporting services, including file storage and email delivery, run in the United States under the standard safeguards for international transfers.

The person who completed it, and the administrators of the organisation that asked for it. That is the point of an employer commissioned assessment, and we tell people plainly before they start and again in the privacy policy.

Anything someone tells us about aches, conditions, disabilities or pregnancy is special category data and is handled with extra care. Every health question is optional to expand on, and someone can complete a valid assessment while sharing only what they are comfortable sharing.

Both, depending on the route. For individuals using the free tier we are the controller. Where an employer commissions the assessment, they are the controller and we act as their processor under a data processing agreement.

Voice recordings are deleted 90 days after an assessment is completed and photos after 12 months. Transcripts and findings stay, because they are the record. Deletion runs on a nightly job rather than on request only.

No. Data sent to our model provider is used to produce that report and nothing else, and we instruct them not to retain it for training.